We collect certain information or data about you when you use Remap-UK
questions, queries or feedback you leave, including your email address if you send an email to Remap-UK your IP address, and details of which version of web browser you used information on how you use the site, using cookies and page tagging techniques to help us improve the website details to allow you to access websites, eg an email address (you’ll always be told when this information is being collected, and it will only be used for the purpose you provide it for)
This helps us to:
improve the site by monitoring how you use it respond to any feedback you send us, if you’ve asked us to provide you with information about local services if you want it
We can’t personally identify you using your data.
Where your data is stored
We store your data on our secure servers in the UK. It may also be stored outside of Europe, where it could be viewed by our staff or suppliers.
By submitting your personal data, you agree to this.
Keeping your data secure
Transmitting information over the internet is generally not completely secure, and we can’t guarantee the security of your data.
Any data you transmit is at your own risk.
We have procedures and security features in place to try and keep your data secure once we receive it.
We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites.
Payment transactions are always encrypted.
Disclosing your information
You can find out what information we hold about you, and ask us not to use any of the information we collect.
Links to other websites
Remap-UK contains links to and from other websites.
Following a link to another website
Terms & Conditions
While it is clear that a responsible tuner has a duty of care not to carry out procedures on a vehicle that is obviously in an unfit state for tuning, it is reasonable to expect that the owner of the vehicle has a reciprocal responsibility to not knowingly submit a vehicle for remapping with latent defects that could be exacerbated or cause further damage!
As such, it is normal practice to sign a damage waiver before a vehicle’s output is measured on a rolling road dynamo-meter.
If the owner is uncertain of their vehicle’s state of repair, they should ensure that the tuner is qualified to carry out an inspection or assessment and, if necessary systematic fault-finding, diagnosis and remedial work.
This is made much easier by the ready availability of on-board diagnostic interfaces, a diagnostic scan plus check on the vehicle’s maintenance history should be the starting points for any pre-tuning assessment.
While we offer a full guarantee on our tuning of stock vehicles this guarantee refers to the 'on the day' remapping and means that once you are happy with the work carried out 'on the day' we will expect payment in full and will offer no refund thereafter this time has expired, which is why we ask the owner to test drive the vehicle fully and for as long as they require (within reason) to agree satisfaction that work carried out is correct!